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Ancestry DNA – Accessing And Downloading Your Raw Data

We can take your AncestryDNA profile and interpret your data.

Raw DNA data is the lab-generated information of a DNA sample that can be downloaded in a .txt (text file) format. The file you download is a .zip file, since we need to compress it due to size. DNA data from other websites cannot be uploaded to Ancestry.

  1. Sign in to your Ancestry account.
  2. From any page on Ancestry, click the DNA tab and select Your DNA Results Summary.


3. On your DNA homepage, click Settings on the right side of the page.


4. In the panel on the right side, click Download Raw DNA Data.

5. In the box that pops up, enter your password. Check the box saying that you understand that your downloaded copy of DNA data will not be protected by Ancestry’s security measures after you download it and click Confirm.

This will trigger an email containing a link to confirm the download. It may take up to 24 hours for the email to arrive. The link in the email will expire after seven days. Make sure you’re checking the email address associated with your Ancestry account by clicking your name or username in the top-right corner of Ancestry and selecting Your Account from the drop-down menu. The email address associated with your Ancestry account will be listed in the Your Account section of that page. If you’re in the right email account, check your junk folder. If you don’t receive the email within 24 hours, please give AncestryDNA a call.

6. When you receive the email from AncestryDNA®, open it and click Confirm Data Download.

7. On the Download DNA Raw Data page on Ancestry, click Download DNA Raw Data.

The link from the email should bring you to a page that says Download DNA Raw Data at the top. If instead, you’re prompted to sign into your Ancestry account, sign in to your account and you’ll be brought to the right page. If you’re brought to a page that contains a DNA ad rather than a sign in page, you may be in someone else’s account; click the name or username in the top-right corner to sign out, then sign in to your account.

8. The file will be downloaded to your computer.

The filename will be AncestryDNA.txt. If you can’t find it, check your downloads folder or your desktop. You can also search for the filename (if you have a PC) by clicking the Windows key   on your keyboard and entering the filename in the Search bar that appears, or (if you have a Mac) by clicking the Spotlight icon in the top-right corner of your screen and entering the file name in the search field that appears.

 

If you’re ready to see what your DNA says about your health, simply upload your file here.

 

 

Troubleshooting

Download error

If you receive a download error message when trying to download your raw data, clear your cache and cookies and ensure that you have enough memory free on your device for the downloaded file.

Can’t find your DNA results

If you have DNA results on your Ancestry account, but you see a DNA ad rather than your results, you’re either not signed in or you’re signed in to the wrong account. Click Sign In in the top-right corner to sign in to your account.

Can’t find the downloaded file

If you saved the file to your desktop, it should appear on your main computer/device screen when all windows are closed or minimized. If the file isn’t on your desktop, check your device’s Downloads folder.

Didn’t get raw data email

It can take up to 24 hours for the email to arrive. Make sure you’re checking the email address associated with your Ancestry account by clicking your name or username in the top-right corner of Ancestry and selecting Your Account from the drop-down menu. The email address associated with your Ancestry account will be listed in the Your Account section of that page. If you’re in the right email account, check your junk folder. If you don’t receive the email within 24 hours, please give us a call.

Details

You can download your raw data for free, regardless of whether or not you have a subscription. People usually download their DNA data either because they want to upload it to another site or because they’re familiar with DNA science and can understand the information. Because other companies don’t use the same algorithms, database, or data translation methods, your results may differ on another site.

Downloading your raw data file will not affect the DNA results on your Ancestry account. Your results will not be deleted from your account when you download your data. You can download your own DNA data once per every 24-hour period, as many times as you like.

It can take up to 24 hours for the email to arrive. If you don’t receive it, check your spam folder and add *http://ancestry.com to the safe senders list in your email account, then try again.

Download links can be used just once, and they’re good for only a week. The limited scope of the link is a security measure put in place to protect DNA data. If your link has expired, initiate another download.

People usually download their DNA data either because they want to upload it to another site or because they’re familiar with DNA science and can read it. Because other companies don’t use the same algorithms, database, or data translation methods, your results may differ on another site. If you upload your raw data to another site, we recommend ensuring that the site has the following features in place:

A privacy policy or statement that outlines the steps taken to secure your data

An institutional review board that ensures ethical compliance regarding how your data is used

The option to delete your data at any time

A secure website that’s password-protected and uses SSL encryption

Unzipping a file

On a PC, do one of the following:

Right-click the file and select Extract All.

Double-click the file.

On a Mac:

Double-click the file.

Find out what your DNA says about your health